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The matrix standard is the unique quality framework for the effective delivery of information, advice and guidance, specifically on the topics of learning and work.

It promotes the delivery of these services is kept to a high standard by ensuring organisations review, evaluate and develop them regularly. The matrix standard also encourages the take up of professionally recognised qualifications and the continuous professional development of their staff.

Northside Welcome Centre has now achieved matrix standard accreditation as of November 2011. It took a lot of work and effort from everyone but with this, we now have an industry recognised accreditation that shows all advice and guidance offered by NWC will be at the highest quality.

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